At The Light House we understand that from time to time you may not be entirely happy with the items that you have received.
Our Returns policy is simple, we will accept returns in the following events where:
1 - Goods are no longer required
(if returned within 28 days of dispatch)The product must be in its original packaging and in a re-salable condition.
2 - Faulty goods
(if returned within the manufacturer's warranty period). The product will be subject to inspection upon return to our store.
A replacement product may be sent to you or we will issue you with a full refund. This decision is solely at the discretion of Wesco Electrical Ltd.
3 - Incorrect goods supplied
If we are notified within 3 days of you receiving the goods and the goods are returned to us within 28 days of dispatch
4- Goods damaged in transit
(if we are notified within 3 days of you receiving the goods).
How do I return a product?
1. Put the goods (along with the completed returns form) in to the original packaging.
2. Send the goods to our Returns address:
The Light House/Wesco Electrical Ltd
Online Sales Returns